Hotel: Hostel Engelberg
Date: 15.01.2026
Contact: Nadia Infanger, Director, Hostel Engelberg
- How did you experience the pilot project overall (process, timeline, execution)?
The pilot project ran entirely according to plan and the timing was perfect. The whole process felt easy and well structured, making the implementation smooth and efficient without disrupting daily hotel operations. - How do you evaluate the quality, functionality, and design of the new furniture? The furniture looks great and meets a high quality standard. The functionality is perfectly suited to our rooms, combining design and practicality in a way that works very well for our hotel environment.
- Have you received any guest feedback after the room upgrade? Yes, we have received very positive guest feedback. Guests are extremely satisfied and many report improved sleep quality in the new beds, which has had a clear positive impact on the overall guest experience.
- What did it mean for you to upgrade rooms without a large upfront investment? This setup created valuable flexibility for us. Being able to upgrade rooms without investment pressure made decision-making easier and allowed us to modernise our rooms without financial stress.
- How was your experience working with Smart Furnishing for Hotels? Everything worked very well throughout the entire collaboration. From the first meeting to completed rooms, the process was easy, professional, and transparent, making the overall experience very positive.
Highlight:
“The process was easy, flexible, and allowed us to upgrade our rooms without investment pressure. Guest feedback has been very positive.”